Privacy Policy

Palais de l’eau respects the privacy rights of its online visitors and recognizes the importance of protecting personal information collected on the website. We have adopted a corporate wide privacy policy that guides us how to collect, store and use the gathered information. If you are under the age of 18, Palais de l’eau requires you to inform a parent or guardian. We refer to our Terms & Conditions before registering or placing an order.

Palais de l’eau


Telephone: +31 (0) 6 41200402

Chamber of commerce (KvK): 68763913

VAT Registration number: NL857581351B01

Personal information

The Palais de l’eau website collects personal information. The website of Palais de l’eau offers the option to create an account where personal information is asked. When creating an account or placing an order we ask you to fill in the form and become a member. Besides this information, we also may gather the IP address you use to connect to our website.

Credit card details are entered directly into our payment partner’s systems and are neither transmitted nor held in our systems. Additionally we may also obtain information as a result of authentication or identity checks.

Non-personal information 

The website of Palais de l’eau distracts non-personal information based on your action on the website. If you wish to have your personal data removed from our database, send an email to

Palais de l’eau Newsletter

If you like to receive our newsletters give Palais de l’eau the permission by entering your email address in the designated newsletter signup box. You are able to opt-out of any service immediatly. Any newsletter we send contains an automated op-out link.

If you have any questions regarding our newsletter or wish to be removed you can send an email to:

What about cookies?

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser, which tracks your movements. The website of Palais de l’eau uses cookies to keep track of the visiting behavior. 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

How can you change your personal data?

If you would like to change your personal information at Palais de l’eau sign in to your account shown on the homepage. Here  you can change your personal data.

Questions or complaints

For more information about our policies send an email at

The agreement

The following information is provided by Palais de l’eau in order to enable our online visitors to be fully informed about our privacy policy. By visiting the website you are accepting and consenting to the practices described in the privacy policy and terms and conditions. Please ensure that you read the privacy policy of such other companies or organizations before submitting any personal information. Furthermore, intermittently Palais de l’eau may employ third party business partners to collect personal information on behalf of Palais de l’eau. In such cases, these third parties will be subject to confidentiality agreements and instructed by Palais de l’eau to fully comply with our Privacy policy.